PRIVACY POLICY

These Data Protection Principles according to the GDPR (hereafter “Principles”) issued by Dva duby s.r.o., with residence at U Synagogy 838/8, 66464 Dolni Kounice, company number: 29220084, registered with a Commercial Register kept by the Regional Court in Brno under file no. C 66623 (hereafter “DVA DUBY”), are aimed at provision of basic principles of personal data protection, i.e. what type of information DVA DUBY as a data controller processes about natural persons with regard to the sale of goods at branded shops, in the online shop of DVA DUBY, when visiting websites operated by DVA DUBY and in terms of contact with potential customers. The Principles include also the purpose and the length of a retention period of the processing of personal data in accordance with applicable law as well as information about the rights of the natural persons with regard to the processing of personal data.

These Principles are in force since May 25, 2018 and they are issued in accordance with Regulation (EU) 2016/679 on the protection of natural persons (hereafter “Regulation” or “GDPR”) in order to ensure information obligation of DVA DUBY as a data controller under Article 13 of the GDPR.

These Principles concern protection of personal data of DVA DUBY customers, users of DVA DUBY services, potential buyers of DVA DUBY goods and visitors of websites operated by DVA DUBY always in the extent of the protection of personal data keeping with the GDPR in relation to DVA DUBY.

1. WHAT TYPE OF PERSONAL DATA DO WE PROCESS?

We process only the personal data you provide us with regard to your interest in our products and their purchase (e.g. within registration, order or granting consent with the processing of personal data and sending information about news, special offers and others), or conclusion of a contract for sale of goods.

This is usually the data you provide us with regard to registration and/or purchase of goods.

A. Basic personal identification data and address

This data is necessary for conclusion and performance of a contract. This is usually:

a) Email address

b) Encrypted password

c) First name and surname

d) Telephone number

e) Contact and/or delivery address

f) Payment data (payment card number) to be/not to be saved with your account (only in case of paid services, e.g. online shopping on our websites, etc.)

g) Other personal data you voluntarily provide in the note section when filling out an order form.

B. Other data obtained from you in relation to use of our services and processed on the basis of your consent

a) IP address

b) cookie files (in case of online services)

c) (Records on behaviour on websites administered by DVA DUBY gathered by cookies if cookies enabled in the web browser. The records are processed in order to improve operation of the websites run by DVA DUBY and online advertising).

d) Another online identifier, if appropriate.

C. Video surveillance in DVA DUBY branded shops and DVA DUBY premises

a) DVA DUBY places cameras in DVA DUBY branded shops and DVA DUBY premises for reasons of protection and security of DVA DUBY customers, protection of property and the interests of DVA DUBY. The premises where the cameras are placed have a security notice.

D. Data on the purchased goods and payment behaviour

a) The DVA DUBY online shop includes a list of your orders and your favourite products.

2. WHY DO WE PROCESS YOUR PERSONAL DATA?

a) Compliance with legal tax obligation (fulfilling legal obligations)

b) Operation of surveillance and monitoring systems in DVA DUBY branded shops and DVA DUBY premises in order to prevent damage and to ensure safety of DVA DUBY customers and protection of the interests and the property of DVA DUBY (legitimate interest of DVA DUBY)

c) Recording and monitoring of telephone conversation with customer service (performance of the contract)

d) Recovery of claims on behalf of customers as buyers and other customer disputes (legitimate interest of DVA DUBY)

e) Recording of debtors (legitimate interest of DVA DUBY)

f) Marketing purposes (consents of customers)

3. PROCESSING OF PERSONAL DATA FOR MARKETING PURPOSES

DVA DUBY processes personal data of persons that have granted consent to be approached for marketing purposes by means of electronic contact for the period stated in the consent that the person makes available for marketing purposes, and to be sent information on products, news and special offers of DVA DUBY. If this consent is granted by means of the websites operated by DVA DUBY, also the data gathered by cookies placed on the websites, where consent was granted, is processed together with these contacts provided that cookies are enabled in the web browser of the person. You can unsubscribe from receiving information on news and special offers in the setting of the service for which the users registered themselves in order to receive such information, or by means of email: info@dva-duby.cz.

4. PROCESSING OF PERSONAL DATA THROUGH COOKIES FROM WEBSITES OPERATED BY DVA DUBY

If cookies are enabled in a person´s web browser, we process records of their behaviour through cookies placed on the websites run by DVA DUBY in order to improve operation of the websites of DVA DUBY, to perform analyses and measurements with the aim to find out how our services are used and for the purpose of online advertising of DVA DUBY.

5. WHAT IS THE LENGTH OF A RETENTION PERIOD OF THE PROCESSING OF YOUR PERSONAL DATA?

You personal data will be processed throughout the whole period you use our services (i.e. duration of our contractual relationship) and subsequently on the basis of your granted consent for the period of further 24 months unless you withdraw your consent to the processing of personal data.

However, please note that we must process this personal data necessary for proper provision of your ordered products, or in order to fulfil all our obligations, whether obligations under our agreement or general binding provisions, regardless of your granted consent for the period laid down by the relevant legislation or in compliance with it, even if you withdraw your consent.

Camera records from the branded shops, DVA DUBY premises, around buildings or DVA DUBY establishments are processed for a maximum of three days from the day the video was recorded.

6. WHAT ARE YOUR RIGHTS REGARDING PERSONAL DATA PROTECTION?

You have mainly the following rights in relation to your personal data:

a) The right to information;

b) The right to access personal data;

c) The right to rectify or complete inaccurate personal data;

d) The right to have personal data deleted (the right to be forgotten) in certain cases;

e) The right to restrict the processing;

f) The right to notification of correction, deletion or restriction of the processing;

g) The right to transfer personal data;

h) The right to object to or complain about the processing in certain cases;

i) The right to withdraw your consent at any time;

j) The right to be informed about personal data breach in certain cases;

k) Other rights laid down in the act on personal data protection and the GDPR after the entry into force.

7. WHAT DOES THE RIGHT TO OBJECT MEAN?

If you do not want to receive any more commercial communication or information on news in our product portfolio from our party, you have the right to object to further processing of your personal data for the purpose of direct marketing. If you do so, we will not process your personal data for this purpose and send you further commercial communication or newsletters.

You find more information about this right in Article 21 of the GDPR.

8. HOW CAN YOU CONTACT US?

If you have any questions concerning personal data protection or withdrawal of consent to further processing please use this email: info@dva-duby.cz.

In this context please note that we may ask you to prove your identity in an appropriate manner in order to check your identity. This is a preventive security measure aimed at preventing unauthorized persons from accessing your personal data. In order to improve the quality of services and to maintain the records of performance of our obligations resulting from legislation every communication with you is monitored.

Since May 1, 2019 this contact of the data protection officer according to the GDPR is available.

Dva duby s.r.o., data protection officer, address: U Synagogy 838/8, 66464 Dolni Kounice, or email: info@dva-duby.cz.

COOKIES POLICY

PRINCIPLES OF THE USE OF COOKIES FILES

Pursuant to article 89 of Act No 127/2005 Coll. on electronic communications we hereby inform you that our websites use cookie files in order to improve the services provided to you.

What are cookies files?

Cookie is a short text file sent to a web browser by a visited website. Thanks to cookies websites can record information about your visit, e.g. a preferred language and other settings. Thus, the next visit can be easier and more productive. Cookie files are important – browsing a website would be much more difficult without them.

Cookies files serve a variety of purposes. We use it e.g. for storing retrieval setting, selecting relevant advertisements, tracing number of website visitors, facilitating registration of new services and for your data protection.

Types of used cookies

Setting

These cookies carry information about current setting of websites. If a website supports personalisation, e.g. changing the text size, changing colours and others, cookies will save this information.

Security

If a website supports login of users, security cookie files are used for verification of users, prevention of fraudulent use of login authorisation and protection of user data from unauthorized access.

Processes

Thanks to process cookie files websites can provide services that visitors expect, e.g. website navigation or access to secured website areas. Websites cannot work properly without these cookies.

Session state

These cookies collect information about customer behaviour, e.g. which websites users visit most frequently, or whether some websites display errors. These cookies help us to improve our services and user interface.

Analytical cookies

Google Analytics is an analytical tool of Google company that allows owners of websites and applications to understand how the visitors use the websites and applications.  Google Analytics can use a set of cookie files in order to collect information and to create an overview on use of websites without releasing any personal identification data about particular visitors to Google company. The main cookie file used by Google Analytics service is _ga.

Besides creating statistical overviews of use of websites Google Analytics together with advertising cookies can display the most relevant advertisements within Google (e.g. Google search) and on websites.

Extension, social sharing plugin, third party systems

Web presentation can use extension, i.e. social sharing plugin (e.g. Facebook Like button, Twitter tweet list, and others) or third party systems, e.g. Gogle Analytics described above. Only the provider of this service/services is responsible for a particular form, amount and purpose of cookie files stored in your web browser by third party providers.

Dva duby s.r.o.